How to present Customer Service on a Resume
When applying for a customer service job, it’s essential to showcase your relevant expertise and experiences on your resume. A well-written resume can make significant difference in obtaining the job you’re looking for. We at Albany Resume, we specialize in offering professional resume writing services to ensure that you stand out the crowd. In this article, we’ll discuss tips on how to present the customer service aspect of your resume.
- Use action verbs in talking about your experience with customer service using action verbs, such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in your work with customers and have achieved results.
- Incorporate specific job duties and responsibilities. Be clear when describing your service experience. Instead of saying "worked in customer service,"" write "managed an entire team of customer service reps and dealt with complaints from customers."
- Provide metrics: Include relevant metrics like customer satisfaction rates to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% through effective methods for problem solving."
- Tailor your resume: Tailor your resume to match the customer service job you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. sending it out to ensure there are no errors. If you require help seek professional assistance from Albany Resume.
Following these steps by following these guidelines, you can build an effective customer service resume that effectively highlights your relevant experiences and abilities. Make sure you adapt your resume to the position you’re applying to and check it for errors before submitting it. Albany Resume can also assist you in writing a powerful resume that showcases your skills and experiences.
