How to present Customer Service on a resume
When seeking a customer service job, it’s essential to include your qualifications and experience in your resume. A well-written resume can make an enormous difference in getting the job you’ve always wanted. At Albany Resume, we specialize in writing resumes to make you stand out from the rest of the applicants. In this article, we will discuss tips on how to talk about the quality of service you provide on your resume.
- Use action verbs. When explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in your work with customers and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of simply saying "worked in customer service," you should say "managed a team of customers service reps and handled customer complaints."
- Provide metrics: Include relevant metrics such as customer satisfaction rates to demonstrate your effectiveness. For instance, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Create a custom resume by tailoring your resume to match the customer service position you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Get professional assistance and proofread your resume Make sure you proofread your resume prior to making it available to ensure it is error-free. If you require assistance take advice from a professional through Albany Resume.
If you follow these guidelines follow these suggestions to create a customer service resume that effectively showcases your relevant experience and abilities. Be sure to tailor your resume to the job you’re applying to and make sure you proofread it prior to submitting it. Albany Resume can also assist you in creating an effective resume that highlights your abilities and expertise.
