How to Describe Customer Service on a resume
When applying for a client service position, it’s crucial to highlight your relevant experience and skills on your resume. A well-written resume can make the difference in getting the job that you desire. At Albany Resume, we specialize in writing resumes to help you stand out from your competitors. In this post, we’ll give you tips on how to describe customer service in a resume.
- Use action verbs: When describing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and achieved the desired results.
- Be specific about your job duties and responsibilities. Be precise in describing your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed the team of customer service representatives and took care of customer complaints."
- Give metrics: Include pertinent indicators such as satisfaction ratings to show the impact of your work. For instance, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Your resume should be tailored to your needs. your resume to the specific job you’re applying for. Highlight the experience and skills that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. sending it out to ensure it’s error-free. If you need assistance you can seek help from a professional through Albany Resume.
If you follow these advices, you can create a customer service resume that effectively showcases your relevant experience and skills. Make sure you make your resume specific to the specific job you’re applying for and check it for errors before submitting it. Albany Resume can also assist with the creation of a strong resume that highlights your strengths and experiences.
