How do you describe customer service on a resume
When applying for a customer service position, you must be sure to showcase your relevant experiences and abilities in your resume. A well-written resume can make the difference in getting the job you want. Here at Albany Resume, we specialize in writing resumes to aid you in standing out from your competitors. In this article, we will give you tips on how to talk about customer service on a resume.
- Utilize action verbs when explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service and are able to show results.
- Make sure to include specific job duties and responsibilities. Be precise when describing your service experience. Instead of using the phrase "worked in customer service," write "managed the team of customer service representatives and took care of complaints from customers."
- Provide metrics: Include relevant indicators such as satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Tailor your resume: Tailor your resume for the customer service job you’re applying for. Include the relevant skills and experience which are relevant to the job.
- Check your resume for errors and seek help from a professional: Proofread your resume before sending it out to ensure it’s error-free. If you need help take advice from a professional by contacting Albany Resume.
With these suggestions follow these suggestions to create a resume for customer service that effectively highlights your experience and capabilities. Be sure to adapt your resume to the specific position you’re applying to and check it for errors before submitting it. Albany Resume can also assist you in creating a successful resume that highlights your abilities and expertise.
